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Refund Policy

1. Upon cancellation of services a refund for the unused period is carried out but the same payment method, that was when paying the bill, if possible, or to a bank account specified by the client. The costs associated with bank commissions are borne by the client.
2. A refund fee of 1.00 EUR will be deducted from the refund amount.
3. Refunds are possible only for a full unused period for which an advance payment was made.
4. Refund of the current period for the already provided service is not possible.
5. The obligatory condition for a refund is compliance with paragraph 12 of the Agreement.
6. In the event that the Client opens a dispute or other type of payment challenge to a payment system used to make payments to the Provider, all Services will be terminated with no refund issued.