1. Upon cancellation of services or request for refund a credit balance, a refund for the unused period is carried out
but the same payment method, that was when paying the bill.
2. Refund Commission.
3. Refund shall be subject to recalculation of monthly rates of all the previous months in case the selected billing cycle is more than one month.
4. A refund is not possible for a dedicated server rental service, as well as a licensing service.
5. All services purchased with a discount shall not be subject to refund.
6. The obligatory condition for a refund is the identity verification by verification of identity documents and face recognition, which is carried out by company Idenfy.