9.1. Upon cancellation of services or request for refund a credit balance, a refund for the unused period is carried out by electronic bank transfer to the bank account (IBAN). The payee must to pay a commission of $30 USD. At the same time, a commission of 5% of the payment amount shall be deducted from the payment.
9.2. The term of payment by bank transfer is one week.
9.3. The minimum server rental term equals to one month. Funds are subject to return only for the next reporting period (next month).
9.4. Refund shall be subject to recalculation of monthly rates of all the previous months in case the selected billing cycle is more than one month.
9.5. All services purchased with a discount shall not be subject to refund.